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Privacy and Security
Groves Memorial Community Hospital is committed to protecting the privacy and confidentiality of patient health information. We value personal health information and manage it with respect and sensitivity.
Our policies and procedures comply with the Personal Health Information Protection Act (PHIPA) and the Freedom of Information and Protection Act (FIPPA). We are always looking for better ways to serve you, so letting you know how we treat your personal information is important to us.
Patient Access - Release of Patient Records
All requests for copies of patient records are processed in Health Information Services by Release of Information Department. Please review the following steps:
1. Complete the Consent to Disclosure of Personal Health Information Form and fax or mail the completed form to Health Information Services.
2. Please include your contact number with the request and Release of Information will call you when the records are ready for pick-up, you will be asked to show photo ID when you pick up.
3. Requests will be processed within 30 days and a fee may apply, refer to the Release of Information Fee Schedule.
Mail to:
Health Information Services, Release of Information
131 Frederick Campbell Street
Fergus, ON N1M 0H3
Hours of Operation:
Monday to Friday 8:00 a.m. to 4:00 p.m.
Telephone Contact: (519) 843-2010 ext. 45614
Fax: (226) 383-5256